Cybercom Internet access systems are powered by our unique technology that ensures reliability and ease of use for your staff and your guests

CyberCom's Internet Kiosk system is designed for the rigours of everyday usage. A standard computer used for public Internet access quickly becomes inundated with viruses, spyware and other user installed programs. The CyberCom Internet Kiosks system prevents such problems by completely wiping the computer after each user Internet session, ensuring privacy and stability of the system.

CyberCom's prepaid management is designed with simplicity in mind. By purchasing a prepaid PIN number guests are able to access the Internet for a predetermined time period. Optional limits may be imposed to restrict the guests connection speed and megabytes of download. Whether a single guest, or a large function, the CyberCom management system is able to cater for the requirements of your guests; a single PIN number can be restricted to one or hundreds of simultaneous users.

Furthermore CyberCom's management system can be integrated with your payment management system, allowing guests to purchase PINs directly from the comfort of their hotel room and charged to their room bill. Prepaid PINs can be printed as "scratchy" cards and sold directly to guests, this makes the guest experience very straightforward.

With almost 15 years of experience in providing IT and Internet services to the hospitality and tourism industry we understand the need for a reliable service to be offered to your guests. For wireless Internet services this means a stable and reliable signal to ensure that guests. It is for this reason that CyberCom Wireless Internet uses advanced adaptive antennas array technology combined with intelligent frequency management to ensure that your guests receive a reliable and stable service.

With data centres across Asia-Pacific, CyberCom's systems are fully redundant. If one of our data centres were to suffer an outage, the remaining data centres are fully capable of taking, and thus ensuring your operations are not adversely effected and keep choosing you as their provider of choice. Furthermore within your premises our systems are fully redundant, ensuring that even if a single access point, network switch or even the Internet connection to the property is disrupted, there is minimal or only localised disruption to your guests.

All CyberCom systems are proactively monitored by our 24-hour support centre, ensuring that in most cases our support and engineering staff are able to respond to faults before your staff or guests are aware there is a problem. Our advanced Customer Relationship Management tools ensure that a local technician is dispatched to hotels to resolve any faults rapidly, again ensuring system uptime and thus consistent revenues to the property.

Through our unique combination of technologies CyberCom is able to offer a level of service second-to-none. Our growing list of partners is evidence that not only are our customers happy with our technology and service, but they are also happy to recommend us to other providers.

At CyberCom when it comes to technology, where ahead of the curve. So contact your account manager today.

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